With Postcron you can schedule all types of posts: simple text, link, image or video posts. And you can manually pick the date and time of your posts or choose one of our quick scheduling options such as the Predefined Times<\/a> or Automagically Schedule<\/a>.<\/p>\n It will also help you increase your brand’s visibility, protect your images or make your contact information more accessible: set up your Watermark<\/a> and Postcron will automatically apply it to all the images you schedule.<\/p>\n With ArtStudio<\/strong>, our integrated image editor, you’ll have hundreds of image templates to create the best media content for your posts. And if you run out of ideas, you can use the Content Gallery<\/a> to search for Flickr images, YouTube videos, Pinterest Ideas and Twitter trends to share with your audience. You can also add RSS channels to easily schedule their content.<\/p>\n And if you want to save even more time, schedule up to 300 images in seconds with the Image Uploader<\/a> or use the Bulk Uploader<\/a> to schedule hundreds of posts in just a few clicks from a spreadsheet.<\/p>\n Use the Insights<\/a> tool to keep track of your Facebook and Instagram post’s performance. Knowing which posts get more interactions will help you plan your future posts and develop a smarter content strategy. You can also moderate and reply to Facebook comments directly from Postcron.<\/p>\n Manage all your social media accounts with Postcron and take advantage of all these features and more!<\/p>","raw_tags":"postcron, scheduling tool, how, work, why, manage social media","tags":["postcron","scheduling tool","how","work","why","manage social media"],"slug":"#what-is-postcron"},{"raw_question":"What are the benefits of using Postcron?","question":" What are the benefits of using Postcron?<\/p>","answer":" Keeping an active Social Media presence has become increasingly important these days, as you don’t want your audience to forget about you or your brand. But you'll notice that it takes more than just posting every now and then. You need to plan ahead, think of specific strategies for each social network, track your performance, and constantly interact with your audience.<\/p>\n Using Postcron will help you save time creating, scheduling, and sharing your content to different Social Networks. It can also help you easily find recommended content to share when you run out of ideas, monitor your performance and adjust your strategy accordingly, and even choose your favorite posting time for each social media account. And the best part is that you can find these and other social media management tools all integrated into the same intuitive and user-friendly platform.<\/p>","raw_tags":"advantages, benefits, postcron, postcron vs buffer, postcron vs hootsuite","tags":["advantages","benefits","postcron","postcron vs buffer","postcron vs hootsuite"],"slug":"#advantages-postcron"},{"raw_question":"How to schedule a post - Basic Tutorial","question":" How to schedule a post - Basic Tutorial <\/p>","answer":" In this brief tutorial we will cover the first steps to take full advantage of your Postcron account in a very simple way.<\/p>\n We'll start by connecting the social accounts you're looking into managing. To do that, click on the green +<\/strong> sign button, on the upper right side of the screen.<\/p>\n After connecting your accounts, it's time to schedule posts!<\/p>\n First make sure you're on the Scheduled Posts<\/strong> section, and select the social accounts you want to post to by clicking on them. Now go to the post Composer<\/strong>, put your post together and pick the date and time you want it to be posted at. If you want your post to include a link, you can simply type or paste the URL onto the Composer<\/strong>. Postcron will automatically attach the URL information to your post.<\/p>\n To schedule photos, click on the Add Photos<\/strong> button and select images from your device, or drag them onto the Composer<\/strong>.<\/p>\n Now, if you want to attach videos to your post, click the Add Video<\/strong> button and select the video file or drag them onto the Composer<\/strong>.<\/p>\n Keep in mind that with the Premium plans you will be able to upload videos in different formats and in larger sizes!<\/p>\n To check your scheduled and published posts, first select the social account and then choose either your Past Posts or Future Post<\/a>.<\/p>\n That's it! Keep in mind that this is just a basic tutorial. Click here<\/a> to learn more about our scheduling options.<\/p>","raw_tags":"how to use Postcron, how to schedule, how to publish","tags":["how to use Postcron","how to schedule","how to publish"],"slug":"#postcron-tutorial"},{"raw_question":"Types of posts","question":" Types of posts<\/p>","answer":" According to the main content of a post, we can divide them into four types: Text, Image, Video and Link.<\/p>\n If you start by uploading a media file, the type of post will be either video<\/strong> or image<\/strong> depending on what you upload.<\/p>\n Similarly, if you start your post by inserting a webpage's URL, you will have a link<\/strong> type post.<\/p>\n If the post has no media file or URL, it will be a text<\/strong> type post.<\/p>\n Your scheduled posts will always show the type of post:<\/p>\n It's important to keep this information in mind as not all social accounts support all types of posts. Past and Future posts: checking my scheduled posts<\/p>","answer":" To check your scheduled posts, Past and Future, first go to the Scheduled Posts<\/strong> section on the side menu. Then, make sure you select the social accounts the posts were scheduled to by clicking on their icons. Bear in mind that selected accounts will be shown in colors as opposed to the grey ones that aren't selected. Finally, click on either Past Posts<\/strong> (posted) or Future Posts<\/strong> (pending) to review them.<\/p>\n <\/p>\n Under the Past and Future posts tab, you'll be able to choose whether you'd like your posts to be displayed in a Compact<\/strong> or Expanded<\/strong> view. To choose your preferred view, simply click on the corresponding button. Both of them show the same number of posts per page and you'll be able to perform the same actions, such as rescheduling, editing and deleting your posts. The only difference is that the compact view allows you to check all your posts in a single glance, while on the expanded view you'll see them in detail.<\/p>\n <\/p>\n Past Posts<\/strong><\/p>\n Under the Past Posts<\/strong> tab, you'll be able to reschedule<\/strong> your posts and quickly access them<\/strong> on the social network.<\/p>\n With Postcron's free version or the Personal premium plan, you'll be able to review your past posts from the last 10 days. While with higher plans, starting from the Entrepreneur, you'll be able to review your past posts up to 12 months back.<\/p>\n <\/p>\n Future Posts<\/strong><\/p>\n Under the Future Posts<\/strong> tab, you will be able to edit, reschedule, multiply, save as draft or delete your pending posts. The number of pending posts you can have depends on your plan.<\/p>\n On the free version, you can have up to 10 pending posts, while on the premium plans that limit increases to 100 on the Personal, 500 on the Entrepreneur, 2000 on the Corporate, and 3000 on the Enterprise plan.<\/p>","raw_tags":"past posts, future posts, post history, timeline, pending posts, scheduled posts, old posts, published posts","tags":["past posts","future posts","post history","timeline","pending posts","scheduled posts","old posts","published posts"],"slug":"#scheduled-posts"},{"raw_question":"Publishing Permissions: why are they important?","question":" Publishing Permissions: why are they important?<\/p>","answer":" To connect your Social Accounts, you will be prompted to grant Postcron a few posting permissions. These permissions vary according to the social network, and without them Postcron won't be able to post your scheduled content on your behalf. Make sure you accept all of them to prevent any future posting issue.<\/p>\n Granting these permissions doesn't mean that Postcron will have direct access to your account or your private information. It's simply a way for us to access the required information for you to manage your accounts from our platform. These permissions are regulated by the social networks supported by Postcron.<\/p>\n For instance, if you don't accept all of the permissions you might not see all of your social accounts listed, or you could experience issues when posting.<\/p>","raw_tags":"facebook permissions, pop up message, privacy, permissions, ","tags":["facebook permissions","pop up message","privacy","permissions"],"slug":"#permission-to-publish"},{"raw_question":"Best practices on Social Media with Postcron","question":" Best practices on Social Media with Postcron<\/p>","answer":" Create your content based on the social network you’ll share it to and adjust it to its format and style. Unleash your creativity with ArtStudio<\/strong> Postcron’s image editor, and if you run out of ideas use the Content Gallery<\/a> to easily get content to share and make your audience fall in love with your or your brand.<\/p>\n It’s also important that you share content that’s relevant to your followers. Our Insights<\/a> tool will help you get to know your audience and adjust your strategy accordingly.<\/p>\n All social networks have their own guidelines and best practices to build a better environment for the community, and any violation might result in your account being restricted or blocked. Penalties are usually related to posting frequency, duplicate content, or other spam or bot-like behavior.<\/p>\n To help you avoid penalties, Postcron offers a Delay between posts<\/a> function, that automatically adds a certain number of minutes between your posts when scheduling the same content to different social accounts, and also a Predefined Times<\/a> option which allows you to set your favorite times to post and help you avoid posting frequency issues. And of course, always keep your content relevant and interesting to your audience!<\/p>\n If your account has been blocked or restricted by any Social Network, the best way to understand why it happened and solve it is by contacting their team directly.<\/p>\n Here you can check each social network's guideline:<\/p>\n Facebook - and Instagram - Community Standards<\/a><\/p>\n Twitter Rules and Policies<\/a><\/p>\n LinkedIn Professional community policies<\/a><\/p>\n Pinterest Policies and guidelines<\/a><\/p>\n TikTok Community Guidelines<\/a><\/p>","raw_tags":"best practices, social media, tools, features","tags":["best practices","social media","tools","features"],"slug":"#best-practices"}]},{"name":"Social Accounts","slug":"#getting-started-social-accounts","questions":[{"raw_question":"What's a Social Account?","question":" What's a Social Account?<\/p>","answer":" At Postcron each of the following counts as a Social Account<\/strong>:<\/p>\n Keep in mind that the number of Social Accounts you can manage depends on the plan<\/a> you're on and Instagram and Twitter accounts are counted separately. Also, posting to Pinterest and Twitter is a Premium feature<\/a>.<\/p>","raw_tags":"social accounts, what is a social account, facebook, twitter, linkedin, pinterest, social networks, social media","tags":["social accounts","what is a social account","facebook","twitter","linkedin","pinterest","social networks","social media"],"slug":"#social-account"},{"raw_question":"Connecting your Social Accounts","question":" Connecting your Social Accounts<\/p>","answer":" There are two ways to connect social accounts to Postcron. The first is to click on the green +<\/strong> sign button, on the upper right side of the screen.<\/p>\n <\/p>\n The second is to open the Your Account<\/strong> menu on the bottom left side of the screen, go to the Social Accounts<\/strong> section and click the Add Account<\/strong> button.<\/p>\n <\/p>\n <\/p>\n In either case you'll see a pop-up window with all social networks supported by Postcron. Click on the icon for the social account you're looking into connecting. Postcron will request that you accept publishing permissions in order to post on your behalf. Make sure you accept all of them to avoid future posting problems.<\/p>\n Then, Postcron will list all authorized accounts and you will be able to select the type of account you want to add:<\/p>\n Connecting different accounts from the same social network<\/p>","answer":" When connecting to social accounts, Postcron will always check if you are already logged into the Social network. For that reason, to connect different accounts from the same Social Network, you need to log into these accounts separately.<\/p>\n In a new browser tab, open the Social Network and log out of the account you're currently on if you have already connected it to Postcron. Then, log into the new account you want to connect (or the related account), go to the Postcron browser tab and follow these steps:<\/p>\n There are two ways to connect social accounts to Postcron. The first is to click on the green + sign button, on the upper right side of the screen.<\/p>\n <\/p>\n The second is to open the Your Account<\/strong> menu on the bottom left side of the screen, go to the Social Accounts<\/strong> section and click the Add Account<\/strong> button.<\/p>\n <\/p>\n <\/p>\n In either case you'll see a pop-up window with all social networks supported by Postcron. Click on the icon for the social account you're looking into connecting.<\/p>\n Make sure you repeat this procedure for each new account you want to connect to Postcron.<\/p>","raw_tags":"add different account, add extra account, same social network","tags":["add different account","add extra account","same social network"],"slug":"#add-another-account"},{"raw_question":"How to choose the social account I want to work with?","question":" How to choose the social account I want to work with?<\/p>","answer":" On the upper part of the screen, you'll find all the social accounts you've connected to Postcron.<\/p>\n To select the accounts you'll be working with you just have to click on them. The posts you create we'll be scheduled to the selected accounts, and only their posts will be displayed under the Future<\/strong>, Past<\/strong> or Calendar<\/strong> tabs.<\/p>\n It's very easy to identify them: Selected accounts will be shown in colors.<\/p>\n If you want to deselect an account, just click on it again. You'll notice that it will get greyed out, meaning that they are no longer selected.<\/p>","raw_tags":"how to select accounts, select, social accounts select, dashboard select, how can i choose which account, which account will i publish to, it won't publish to the correct account","tags":["how to select accounts","select","social accounts select","dashboard select","how can i choose which account","which account will i publish to","it won't publish to the correct account"],"slug":"#choose-social-account"},{"raw_question":"Why has my Social Account disconnected from Postcron?","question":" Why has my Social Account disconnected from Postcron?<\/p>","answer":" The connection between Postcron and your social accounts requires an access token that might expire from time to time.<\/p>\n Although this can be frustrating, keep in mind that this is normal behavior implemented by social networks with the intention of keeping your account safe. It can also be the result of multiple different factors such as a password or device changes, accessing your social network from a different location, or simply the end of the token's lifespan.<\/p>\n When a social account is disconnected you will see an alert message in your Postcron account. It will show you the action required to solve this.<\/p>\n <\/p>\n Keep in mind that while your account is disconnected your posts will fail to post. In this case, you'll receive an email when the first post fails indicating how to solve the disconnection issue. Should the account remain disconnected, we won't notify you for every post that fails, but we will email you again for the next post that fails after a 12 hours period. So, make sure you keep your contact email address always up-to-date<\/a>.<\/p>\n Don't worry, reconnecting your account is very easy. Just follow the steps of the alert message shown on the page or follow these<\/a> instructions.<\/p>","raw_tags":"reconnect, reconnect account, ","tags":["reconnect","reconnect account"],"slug":"#troubleshooting-account-disconnected"},{"raw_question":"Reconnecting your Social Accounts","question":" Reconnecting your Social Accounts<\/p>","answer":" To reconnect a Social Account, log into your Postcron account on the website<\/a> and go to Your Account<\/strong> on the side menu where your profile picture is, and click on Social Accounts<\/strong>.<\/p>\n <\/p>\n Now, find the social account you need to reconnect and click on the Reconnect<\/strong> button (two arrows icon). Make sure you're logged into the social network on a different tab so we can access your credentials.<\/p>\n <\/p>\n The connection between Postcron and your social accounts requires an access token that can expire from time to time. While this can be frustrating, keep in mind that this is normal behavior meant to keep your account safe. Keep in mind that your scheduled posts won't be posted while your social account is disconnected.<\/p>","raw_tags":"reconnect, reconnect account, disconect, ","tags":["reconnect","reconnect account","disconect"],"slug":"#troubleshooting-reconnect"},{"raw_question":"Grouping your Social Accounts","question":" Grouping your Social Accounts<\/p>","answer":" If you manage several social accounts, a good way to organize them is by grouping them together. It could be by social network, brand, a certain topic, or whatever criteria works best for you.<\/p>\n You can create groups of social accounts on the Groups<\/strong> tab under Social Accounts<\/strong>. There are two ways to get there:<\/p>\n You can either click on Groups<\/strong> on the account selector at the top of the screen, then click on Manage Groups<\/strong>, or on Create Group<\/strong> if it’s the first time you’re grouping your social accounts.<\/p>\n Or, you can go to Your Account<\/strong> on the side menu where your profile picture is, click on Social Accounts<\/strong> and select the Groups<\/strong> tab.<\/p>\n Next, click on + Create Group<\/strong>. You'll see a pop-up window where you can name your group and choose its social accounts by clicking on them. You’ll notice that selected social accounts will be shown in colors while the ones that haven’t been selected will remain greyed out.<\/p>\n Grouping your social accounts is a great way to organize them and make social media management easier!<\/p>","raw_tags":"group social accounts, organize social accounts,","tags":["group social accounts","organize social accounts"],"slug":"#group-social-account"},{"raw_question":"Deleting Social Accounts","question":" Deleting Social Accounts<\/p>","answer":" To delete social accounts from Postcron, click on Your Account<\/strong> on the side menu where your profile picture is. <\/p>\n Then click on Social Account<\/strong>s, and once there click on the delete button<\/strong> (trash can) for each account you want to delete.<\/p>\n What should I know before scheduling Facebook posts?<\/p>","answer":" The first thing you should take into account is that you can post all four types of posts<\/a> on Facebook: Text, Image, Video, and Link. For Stories, only Image-type posts can be published.<\/p>\n Also keep in mind that your posts can have up to 63,206 characters and you can add up to 140 images per post for Pages, and single-image posts only for Groups.<\/p>\n For Link posts, Facebook will always read the URL and retrieve its information such as photo, description, title, and subtitle at the moment the post gets posted. This information cannot be edited. You’ll see a preview of the URL on Postcron, but given that Facebook will read it again there might be a few differences between what you see on Postcron and on Facebook.<\/p>\n It’s recommended that you follow all Facebook policies and best practices when posting either directly on Facebook or via Postcron. You can find their Community Standards here<\/a>.<\/p>\n <\/p>\n Sum up:<\/strong><\/p>\n Text Posts: Yes Facebook account types supported by Postcron<\/p>","answer":" With Postcron you can manage both Facebook Pages<\/a> and Facebook Groups<\/a>. For Pages, you can direct-post your content, and for Groups you can post via notification. You can find more information about posting with notifications here<\/a>.<\/p>\n To connect Pages you need to have an admin-type role, while for Groups you can be an admin or simply a Member.<\/p>","raw_tags":"accounts, profile, fanpage, group, event","tags":["accounts","profile","fanpage","group","event"],"slug":"#facebook-type-account"},{"raw_question":"Reconnecting Facebook Pages","question":" Reconnecting Facebook Pages<\/p>","answer":" To reconnect your Facebook Page, go to the website<\/a> and log into your Postcron account. Then, open Your Account<\/strong> on the side menu where your profile picture is, and click on Social Accounts<\/strong>.<\/p>\n Now, find the social account you want to connect to and click on the Reconnect<\/strong> button (two arrows icon). Make sure you are logged into the profile that’s linked to the Page on another tab so we can access your credentials.<\/p>\n Facebook Groups don't disconnect, so they don't need to be reconnected.<\/p>","raw_tags":"reconnect, reconnect Facebook account, Facebook","tags":["reconnect","reconnect Facebook account","Facebook"],"slug":"#facebook-reconnect"},{"raw_question":"Scheduling and posting Facebook Stories","question":"","answer":" To schedule your Stories, first make sure you select one or multiple Facebook Page accounts and click on the Composer<\/strong>. Now, attach your image content by clicking on the image<\/strong> icon. Stories for Facebook Pages only admit Images.<\/p>\n You’ll see a preview of your image on the Composer<\/strong>, and then select Story<\/strong> as the type of post.<\/p>\n Finally, schedule your posts using the available options: Schedule to manually pick the date and time, Predefined Times or Post Now. Keep in mind that Post Now is a Premium feature on Postcron!<\/p>\n The Bulk Uploader is a Postcron tool that allows you to schedule hundreds of posts at once and in a few minutes from a spreadsheet. If you’re looking for a quick way to save time and schedule your Instagram content ahead of time this tool is for you! Here you’ll find a step-by-step tutorial to start using it.<\/p>\n Unlike other social networks, when you use the Bulk Uploader to schedule content on Instagram or Facebook Pages you’ll notice a dropdown menu at the bottom of the page where you can select whether you want it to be posted to the Feed<\/strong> or Stories<\/strong>.<\/p>\n Keep in mind that Stories for Facebook Pages accounts can only schedule image-type posts<\/a>.<\/p>","raw_tags":"facebook, stories, bulk, bulk uploader","tags":["facebook","stories","bulk","bulk uploader"],"slug":"#facebook-bulk-stories"},{"raw_question":"How to prevent Facebook from blocking my account","question":" How to prevent Facebook from blocking my account<\/p>","answer":" Regardless of the platform and aiming to improve the user experience, social networks usually set some guidelines and best practices to conduct user behavior into constructing a better environment for the community. In Facebook's case, these directions are gathered under their Community Standards<\/a> and any violation might result in your account being restricted or blocked by Facebook.<\/p>\n Although Facebook doesn’t specifically mention which activities violate their guidelines, penalties are usually related to posting frequency, duplicate content, or other spam or bot-like behavior.<\/p>\n With that in mind, Postcron offers a Delay between posts<\/a> function, that automatically adds a certain number of minutes between your posts when scheduling the same content to different social accounts, and also a Predefined Times<\/a> option which allows you to set your favorite times to post and help you avoid posting frequency issues.<\/p>\n It’s also important that you share content that follows the guidelines and is relevant to your audience.<\/p>\n If your account has been blocked or restricted by Facebook, the best way to understand why it happened and solve it is by contacting Facebook’s team.<\/p>","raw_tags":"Spam, avoid blocking, Facebook jail, Facebook, delay between posts,","tags":["Spam","avoid blocking","Facebook jail","Facebook","delay between posts"],"slug":"#facebook-avoid-blocking"},{"raw_question":"Pages > Can I manage Facebook Pages with Postcron?","question":" Can I manage Facebook Pages with Postcron?<\/p>","answer":" With Postcron you can manage both Facebook Pages and Facebook Groups, with the difference that in Pages the publication is done directly, and in Groups, via notification.<\/p>\n To connect your Facebook Page, the only requirement is that you have some sort of admin role as we’ll need to authenticate it through your personal Facebook profile that has the required permissions. Here's<\/a> a step-by-step tutorial on how to connect your Facebook Pages.<\/p>\n Once your Page is connected to Postcron<\/a>, you’ll be able to not only schedule and post content but also to access your Facebook Page’s Insights<\/a> to increase your post's performance, get to know your audience, and improve your content strategy.<\/p>\n Although we authenticate your Facebook Pages through your Personal profile, we won't access your personal information or publish content on your profile.<\/p>","raw_tags":"page, fanpage, business page, add Facebook accounts, social accouns, Facebook,","tags":["page","fanpage","business page","add Facebook accounts","social accouns","Facebook"],"slug":"#facebook-page"},{"raw_question":"Pages > Connecting Facebook Pages to Postcron","question":" Connecting Facebook Pages to Postcron<\/p>","answer":" To connect your Facebook Pages to Postcron click on the +<\/strong> sign button at the top right side of the screen, and then choose Facebook<\/strong>.<\/p>\n <\/p>\n If you are already logged into your Facebook personal profile, you'll be shown a list of the business pages this profile manages. However, if you aren't, you will be prompted to log in. Make sure you log into a profile that has an admin role on the page you're looking to connect.<\/p>\n Then, choose the Pages<\/strong> tab and you'll see all your Pages listed, you just have to click on the +<\/strong> sign button next to each Page you want to add. Click here<\/a> if any of your Pages isn't listed.<\/p>\n Postcron will request that you accept publishing permissions in order to post to those social accounts on your behalf. Make sure you accept all of them to avoid future publishing problems.<\/p>","raw_tags":"page, fanpage, business page, add Facebook accounts, social accouns, Facebook,","tags":["page","fanpage","business page","add Facebook accounts","social accouns","Facebook"],"slug":"#facebook-add-page"},{"raw_question":"Pages > Checking my Facebook Insights","question":" Checking my Facebook Insights<\/p>","answer":" Carrying out a successful Facebook strategy takes more than just scheduling your posts. It's also important to post just about the right content to engage your audience. This is why it's essential to really get to know your audience and to track your Page's performance to see what works for them and what doesn't.<\/p>\n With that in mind, Postcron offers an Insights<\/a> section that allows you to check your Facebook Page's performance without leaving the platform. It also lets you reschedule your best-performing content, helps you learn more about your audience demographics and preferences, and you can even generate reports.<\/p>\n Through its different sets of data such as Likes, Reach and Demographics, Insights<\/a> helps you better understand how your content resonates with your audience and how your Page is growing, It also gives you an overall glance at your Facebook strategy performance. Why do I see a Postcron tag on my Facebook Page posts? Can I remove it?<\/p>","answer":" When using third-party Apps like Postcron to post to Facebook Pages, you’ll notice that sometimes a tag is automatically added to your posts indicating that it was posted through a partner and not directly from Facebook.<\/p>\n The tag is usually only visible for admins. But if you’d like to choose who can see that your posts are posted through Postcron, go to your Business Integrations and change the privacy setting on the Postcron App settings page. You can learn more about this here<\/a>.<\/p>","raw_tags":"published by, postcron name,","tags":["published by","postcron name"],"slug":"#facebook-published-by"},{"raw_question":"Pages > My Facebook page isn't listed to be connected. What can I do?","question":" My Facebook page isn't listed to be connected. What can I do?<\/p>","answer":" If your Facebook Page isn't listed on the Add Account pop-up, make sure you check whether the Facebook profile you have opened on your browser is the one with Admin rights to your Page. If so, this means that Postcron does not have the required permission to connect to it. To fix this, you'll need to edit the permissions on your Facebook settings and authorize us to connect your Page to Postcron.<\/p>\n Go to Business Integrations<\/a> on your Facebook settings and you should see Postcron listed under Active<\/strong>. Then, click on View and Edit<\/strong> to edit the permissions.<\/p>\n Under Show a list of the Pages you manage<\/strong> you’ll see all the Pages you’ve authorized Postcron to be connected to with a checkmark and pages that you haven’t authorized unchecked. If you don't see your Pages listed as shown below, it means that all your Pages are authorized.<\/p>\n Now, make sure that you check the Pages you'd like to add to Postcron (we recommend checking all of them to avoid having to edit your permissions again in the future), and don’t forget to Save<\/strong> the changes!<\/p>\n Finally, head back to Postcron and simply refresh the page and you should see your Pages listed!<\/p>","raw_tags":"not listed, page, business page, facebook page, facebook","tags":["not listed","page","business page","facebook page","facebook"],"slug":"#page-not-listed"},{"raw_question":"Pages > Meta Work Accounts Migration","question":" Meta Work Accounts Migration<\/p>","answer":" Meta Work Accounts are a new type of account that gives you access to different work tools across Meta without having to use your personal Facebook account. They allow individuals to access those Meta’s business tools with their work credentials and organizations to have more control over the security of their employees’ accounts.<\/p>\n Once businesses migrate to Meta Work Accounts, their access to business assets granted by personal Facebook accounts will not automatically transition to the new Meta Work Accounts. They will need to regrant permissions to those business assets using their new work accounts. Meta is offering a 30-day grace period for users to regrant said permissions starting from the day they migrate to Meta Work Accounts.<\/p>\n For Postcron users this means that once they migrate to Meta Work Accounts they need to reconnect their Facebook social accounts within Postcron to regrant the required permissions for Postcron to post on their behalf, access and display their Facebook Insights and other Meta-related tools within Postcron. This should be done within the 30-days grace period to prevent any service interruption. <\/p>\n Reconnecting your Facebook social accounts on Postcron is quite simple. First, log into Postcron and, on a different browser tab, log into your Meta Work Account so Postcron can access your credentials. Now, just go to Your Account<\/strong> on the left side menu (profile picture), and click on Social Accounts<\/strong>. Then, find your Facebook social accounts and click on the Reconnect<\/strong> button (two arrows icon). Click here<\/a> for more information on how to reconnect your social accounts. <\/p> ","raw_tags":"meta work accounts, migration, meta work, work accounts, meta business, posts not publishing, posts not posting, facebook page, facebook page not working, facebook, instagram, meta","tags":["meta work accounts","migration","meta work","work accounts","meta business","posts not publishing","posts not posting","facebook page","facebook page not working","facebook","instagram","meta"],"slug":"#meta-work-accounts"},{"raw_question":"Groups > Can I post to Facebook Groups with Postcron?","question":" Can I post to Facebook Groups with Postcron?<\/p>","answer":" With Postcron you can manage both Facebook Pages and Facebook Groups. For Pages, you can direct-post your content, and for Groups you can post via notification. You can find more information about posting with notifications here<\/a>.<\/p>\n For Facebook Groups, you don’t necessarily need to have any admin role or authorize your post, you can publish by simply being a member of the Group. Here<\/a> you will find a complete tutorial on how to connect your Groups. It's a very simple process!<\/p>\n Once your Groups is connected to Postcron, you’ll be able to easily schedule your content. When it's time to publish, you will receive a notification on your mobile device to finish posting.<\/p>","raw_tags":"group, facebook group, add facebook accounts, social accounts, Facebook, member, administrator","tags":["group","facebook group","add facebook accounts","social accounts","Facebook","member","administrator"],"slug":"#facebook-groups"},{"raw_question":"Groups > Connecting Facebook Group accounts to post with notification reminders","question":" Connecting Facebook Group accounts to post with notification reminders<\/p>","answer":" To connect your Facebook Group accounts to Postcron for notification reminders click on the +<\/strong> sign button at the top right side of the screen, and click on Facebook.<\/strong> Then, select Groups<\/strong>.<\/p>\n You will see a pop-up explaining how posting with notification works. After reading it carefully, confirm by clicking Ok, connect my Group<\/strong>.<\/p>\n Then, name the account and click on Continue<\/strong>.<\/p>\n The name doesn't necessarily need to be the same as the Group, just make sure it will help you easily identify the account once you get the notification.<\/p>\n Now confirm by clicking on Add Account<\/strong>.<\/p>\n All the social accounts you connect to Postcron will be displayed on the upper part of the screen. You'll see the Facebook logo alongside a people icon to help you tell them apart.<\/p>","raw_tags":"group, facebook group, add facebook accounts, social accounts, Facebook","tags":["group","facebook group","add facebook accounts","social accounts","Facebook"],"slug":"#facebook-add-groups"},{"raw_question":"Groups > Scheduling and posting Facebook Groups posts with reminders - Tutorial","question":" Scheduling and posting Facebook Groups posts with reminders - Tutorial<\/p>","answer":" Due to how the integration with Meta works, posting to Facebook Groups are finished via mobile notifications. To receive them, make sure you download the Postcron app to your phone, you can find it here for Android<\/a> and here for iOS<\/a> and log into your Postcron account on the app.<\/p>\n Scheduling:<\/strong><\/span> Posting:<\/strong><\/span> Why do I need the App to post to Facebook Groups?<\/p>","answer":" Due to how the integration to Facebook works, all posts scheduled to Facebook Groups need to be pushed through a notification sent to the Postcron App on your mobile device.<\/p>\n To correctly receive these reminders, it's important that:<\/p>\n - You are logged into the same Postcron account on both the website and the App. You’ll be able to tell by the email tied to your account. Once you get the notification, just open it, check the content, and click on Continue on Facebook<\/strong>. Then, look for Facebook Groups amongst your phone's sharing options and choose the Group.<\/p>\n You will be redirected to the Facebook App on your current Facebook Profile, where you need to paste your text or link onto Facebook's post creator and edit your post if you need. You can add tags, locations, and any rich content available on Facebook. Once your post is ready to go, simply click on Post<\/strong>.<\/p>\n If for any reason you missed the notification, don't worry! It will still be available on the App. Just tap the bell icon on the top right corner of the screen to access the last 20 notifications.<\/p>\n <\/p>\n \ud83d\ude0e ProTip:<\/strong> If you use multiple Facebook profiles on your phone, before tapping the notification, make sure you're logged into the correct profile on the Facebook app. You will be able to see to which Group your post belongs to on the notification.<\/p>","raw_tags":"groups, group, reminders, app","tags":["groups","group","reminders","app"],"slug":"#facebook-groups-why-app"}]},{"name":"Instagram","slug":"#social-networks-instagram","questions":[{"raw_question":"What should I know before scheduling Instagram posts?","question":" What should I know before scheduling Instagram posts?<\/p>","answer":" The first thing you should take into account is that Instagram is a visual content-oriented social network, which means that the only types of posts<\/a> allowed are Image and Video (Reels). You can add up to 10 images per post for Business accounts, and single-image posts only for Personal ones.<\/p>\n For the same reason, they limit the number of hashtags and characters you can add to your posts. Currently, you can add up to 30 hashtags and your post's text can only have up to 2200 characters (including the hashtags).<\/p>\n Keep in mind that Postcron limits the number of posts you can post to Instagram Personal accounts to 144 per day, and 25 per day on Business Instagram accounts.<\/p>\n Sum up<\/strong>:<\/p>\n How to identify what type of Instagram account you currently have<\/p>","answer":" Instagram divides its accounts into two main categories: Professional - that’s also divided into Business and Creator - and Personal. Each of them offers different benefits as they have different features.<\/p>\n The easiest way to identify your account type is by taking the steps to switch types and deducting by your current account type: your account type won't be available as an option. Here are the options:<\/p>\n For example, if you see the options to “Switch to Personal Account” and “Switch to Creator Account” it means you have a Business Account. And the best part is that you can post to all types of Instagram accounts with Postcron<\/a>!<\/p>","raw_tags":"instagram account type, business, creator, personal","tags":["instagram account type","business","creator","personal"],"slug":"#instagram-account-type"},{"raw_question":"Posting to Instagram with Postcron","question":" Posting to Instagram with Postcron<\/p>","answer":" Instagram divides its accounts into two main categories: Personal and Professional - which is also divided into two types: Business and Creator. Each of them offer different perks and features. The best option for you depends on how you use Instagram. The good news is that you can manage all of them with Postcron!<\/p>\n At Postcron you'll find two account types and the main difference between them is how posting works.<\/p>\n Accounts connected as Business<\/strong> accounts offer direct-posting. This means that you schedule your posts and they get automatically to your Feed and Stories. No notifications or reminders. Keep in mind that you can only connect Business accounts that follow the requirements<\/a>. You can learn more about how direct-posting works here<\/a>.<\/p>\n Accounts connected as Personal<\/strong> accounts, on the other hand, use notifications for posting. You can add all types of accounts as Personal ones<\/a> to post with reminders. In this case, you'll receive a notification on your phone to push your posts through. You can post to both the Feed and Stories, and use all of the tools the Instagram App offers! You can learn more about how posting with notification works here<\/a>.<\/p>\n Postcron will never log into your accounts, which means we won't have access to your direct messages, activity or any data associated with your account.<\/p>","raw_tags":"instagram, insta, ig","tags":["instagram","insta","ig"],"slug":"#instagram-about"},{"raw_question":"Scheduling and posting Instagram Stories with Postcron","question":" Scheduling and posting Instagram Stories with Postcron<\/p>","answer":"![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Agregar-cuenta.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Crear-post.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Composer-imagen.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Composer-Video.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Posts-pasados-futuros.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/07\/PostTypeEx.png\")
<\/p>\n
These are the supported post types for each social network:<\/p>\n\n
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/ExpandedView.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/CompactView.png\")
<\/p>\n\n
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/MenuSocialAccounts.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Agregar-cuenta-CS.png\")
<\/p>\n\n
<\/p>\n<\/p>\n<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/06\/AlertReconect-1.png\")
<\/p>\n<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Reconectar-.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/08\/CS_Groups.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/08\/CS_CreateG.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/08\/2021_08_27_09_16_22_Microsoft_Store.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/08\/CS_Grouptab.png\")
<\/p>\n<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/04\/Eliminar-cuenta-social-CS.png\")
<\/p>","raw_tags":"delete, social accounts, erase, not using social account, dashboard","tags":["delete","social accounts","erase","not using social account","dashboard"],"slug":"#delete-social-account"}]}]},{"name":"Social Networks","icon_url":"\/images\/faqs\/icon-faqs-socialmedia.png?nocache","slug":"#social-networks","questions":[],"subcategories":[{"name":"Facebook","slug":"#social-networks-facebook","questions":[{"raw_question":"What should I know before scheduling Facebook posts?","question":"
Max. characters: 63,206
Hashtag Limit: No
Image Posts: Yes (Stories on Pages only)
Multi-Image Posts: Yes (Pages only)
Max. Images per post: 140 (Pages)
Link Posts: Yes
Link Editing: No
Video Posts: Yes
Mentions: Yes (Pages only)<\/p>","raw_tags":"Facebook posts, characteristics, type of post,","tags":["Facebook posts","characteristics","type of post"],"slug":"#facebook-posts"},{"raw_question":"Facebook account types supported by Postcron","question":"<\/p>\n
Your Facebook Pages might disconnect from Postcron from time to time and while it can be frustrating, this is a normal behavior carried out by social networks and it's meant to keep your accounts safe.
Keep in mind that while your account is disconnected your posts will fail to post. In this case, you'll receive an email when the first post fails with instructions on how to reconnect. Should the account remain disconnected, we won't notify you for every post that fails. We will email you again for the next post that fails after 12 hours. So, make sure you keep your contact email address always up-to-date<\/a>.<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/12\/EN-FB-Stories-0.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/12\/EN-FB-Stories-1.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/12\/EN-FB-Stories-2.png\")
<\/p>","raw_tags":"facebook, stories","tags":["facebook","stories"],"slug":"#facebook-stories"},{"raw_question":"What should I know before using the Bulk Uploader to schedule Facebook posts?","question":"","answer":"![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2025\/01\/EN-FB-Stories-Bulk-1.png\")
<\/p>\n<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/06\/SocialAccounts-FB.png\")
<\/p>\n![](\"https:\/\/s3.postcron.com\/blog-es\/2021\/06\/FB-pages.png\")
<\/p>\n
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/09\/Insightsppl.png\")
<\/p>","raw_tags":"sort posts, organize posts, facebook analytics","tags":["sort posts","organize posts","facebook analytics"],"slug":"#facebook-analytics"},{"raw_question":"Pages > Why do I see a Postcron tag on my Facebook Page posts? Can I remove it?","question":"![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2021\/06\/BusInt.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts-FB.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts-FB-Groups1.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts-FB-Groups2.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts-FB-Groups4.png\")
<\/p>\n![\"\"](\"https:\/\/s3.postcron.com\/blog-es\/2024\/06\/En-Add-Social-Accounts-FB-Groups5.png\")
<\/p>\n
Scheduling to Facebook Groups works the same way as other social accounts. First make sure you connect your accounts to Postcron. Then, select the accounts you will be working with on the top part of the screen, and click on the Composer<\/strong> to create your post.
Schedule your posts using the available options: Schedule<\/strong> to manually pick the date and time, Predefined Times<\/strong>, or Post Now<\/strong>. (Keep in mind that Post Now is a Premium feature<\/a> on Postcron.)<\/p>\n
Once it's time to post, Postcron will send you a push notification. If you use multiple Facebook profiles on your phone, before tapping the notification, make sure you're logged into the correct Facebook profile.
Then, open the notification and check your post, then click on Continue on Facebook<\/strong> and look for Facebook amongst your phone's sharing options to be redirected to the Facebook app.
Now, paste your text or link onto Facebook's post creator and edit your post if you need. You can add tags, location and any rich content available on Facebook. Once your post is ready to go, simply click on Post.","raw_tags":"group, reminders, post","tags":["group","reminders","post"],"slug":"#facebook-groups-reminders"},{"raw_question":"Groups > Why do I need the App to post to Facebook Groups?","question":"
- You log into the Facebook Profile that manages or is a member of the Facebook Group on the Facebook App.<\/p>\n\n
\n
- Switch to Professional Account<\/li>\n
- Switch to Personal Account
- Switch to Creator Account<\/li>\n
- Switch to Business Account
- Switch to Personal Account<\/li>\n<\/ul>\n
To switch the type of account you need to go to your account settings on the Instagram app, tap Account, and then \"switch account type\". You can find detailed instructions on Instagram's Help Center<\/a>.<\/p>\n